Audio Response Teller

A.R.T. (Audio Response Teller)

You can access A.R.T. right over the telephone 24 hours a day, 7 days a week.

When accessing the Audio Response Teller (A.R.T.), please follow these steps:

  1. Dial Toll Free: 866-362-0271 or Local: 240-362-0271
  2. Press 1 for A.R.T. (Audio Response Teller)
  3. Your Member Number is your six digit account number and your Initial Access Code is the last 4-digits of the primary account holder’s social security number.
  4. Select Option 1 to Select a Specific Account
  5. Select Option 2 to Transfer Money
  6. Select Option 3 to Get Balances on all Accounts
  7. Select Option 4 for General Information about Hours & Locations & ATMS
  8. Select Option 5 for Product Information
  9. Select Option 6 to Change Your Access Code (For security purposes, we recommend that you change your access code to a number that only you will know.)

 

Are you concerned about the Equifax cybersecurity attack? Contact us for advice on how to proceed.